Privacy Policy
This Privacy Policy explains what information SoapCraft Academy collects, how it is used, and the choices you have. It is written to be readable, structured, and SEO-friendly.
1) Overview
SoapCraft Academy (“we”, “us”, “our”) provides learning materials and educational services. This policy applies to our website and related interactions that link to this page, including contact forms and support communications.
2) Data we collect
We collect information in three main ways: (a) you provide it, (b) it is collected automatically, or (c) it is generated through your use of the service.
- Contact details (such as name, email address, phone number) when you send inquiries.
- Message content and attachments you submit through forms or email.
- Preferences you choose (for example, cookie choices and theme).
- Device and browser data (IP address, user agent, language, approximate region).
- Usage data (pages viewed, time on page, referral URLs where available).
- Security signals (failed requests, rate limits, potential abuse patterns).
3) How we use data
We use personal information to provide and maintain the service, to communicate with you, to improve functionality and performance, and to protect users and the platform from fraud or abuse.
- Respond to inquiries and provide requested support.
- Operate site features such as theme preferences and accessibility settings.
- Maintain logs for debugging, reliability, and security.
- Understand traffic and feature usage to prioritize enhancements.
- Test changes and fix issues that affect user experience.
- Measure content performance and navigation quality.
4) Legal bases (where applicable)
Depending on your location, we process personal data under one or more legal bases, such as: consent (e.g., optional cookies), contractual necessity (responding to your request), legitimate interests (site security and improvement), or legal obligations.
5) Sharing & disclosures
We do not sell your personal data. We may share information with service providers that help us run the website (for example, hosting and email delivery) under confidentiality and security obligations.
Typical disclosure scenarios
We may disclose information: (a) to comply with law, legal process, or governmental requests; (b) to enforce our terms; (c) to protect rights, safety, and security; or (d) as part of a corporate transaction (e.g., merger), with appropriate protections.
6) Retention
We retain personal data only as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law.
- Kept long enough to respond and maintain an audit trail.
- Typically removed or anonymized when no longer needed.
- Retained for short periods for detection and investigation.
- Access restricted; used to protect the service and users.
7) Cookies & similar technologies
Cookies are small text files stored on your device. We use essential cookies for core functionality and optional cookies for analytics, depending on your preferences. You can manage your choices at any time using the cookie preferences dialog.
- Cookie consent state
- Security and basic site operations
- Theme preference
- Measure pages and interactions in aggregate
- Help diagnose usability problems
- Enabled only if you opt in
8) Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data; to object or restrict certain processing; and to withdraw consent where processing is based on consent.
How to exercise your rights
Contact us at [email protected]. We may need to verify your request to protect your information.
9) Children’s privacy
Our content is not intended for children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.
10) International transfers
If you access the site from outside the country where our servers or service providers are located, your information may be transferred and processed in those locations. We take steps designed to ensure an appropriate level of protection where required.
11) Changes to this policy
We may update this policy to reflect changes in our practices or legal requirements. We will update the effective date at the top of this page. If changes are material, we will provide an additional notice when appropriate.
12) Contact
Use the form below to contact our privacy team. For urgent matters, call +1 (702) 558-0194.